Critical Thinking at Sonic Speeds
Critical thinking can be practiced. When it used with intent it will produce amazing results. The critical thinking system is organized like any system. The zone for success is based on analysis, not opinion.
To view the entire process in a fun, thoughtful way, click on the image below to download a special report.
It began in the field of aviation. In aviation, one does not have the time to sort through enormous quantities of data (data overload) that are characteristic of information-intensive systems.
The design philosophy for these digital systems appears to be “more is better.” In aviation, this will not work, because in many situations less may often be better.
So, something else was urgently needed—but what?
Alongside members of a federal task force, I had the responsibility of finding out. At first there was a lot of trial and error . A lot of off-the-shelf information seemed useful but was not and was thus discarded.
Digital systems covering everything from beginning to end entered the work environment with much fanfare, but failed to deliver the expected benefits. So we continued our search.
We found the solution was not another piece of hardware, but a radical out-of-the-box enhancement to problem solving skills for all operational personnel. What worked was surprising, inexpensive, and out-of-the-box: it was critical thinking.
Throughout all information-intensive enterprises, a significant amount of data provided by modern digital systems is not used. This alone shows the error-prone way many of us think. In many cases, a whopping 90 percent of data that is collected is not used because it is not timely, not predictive, or too granular (source: IBM).
In aviation, data overload caused cockpit workload to sky-rocket, confusion to prevail, and performance to suffer. Likewise, in non-aviation enterprises, data overload caused unproductive work to spike with the top twenty companies spending about 240 billion dollars a year trying to muddle through an increasingly complex work environment (source: SAP).
In finding a solution to what caused degraded operational performance, critical thinking proved to be a winner. The critical thinking motto is Clarify-Reason-Win, and this is not just a clever phrase—it works.
The Wall Street Journal stated, “Ask most corporate leaders today what kind of employees they want, and the answers will be nearly uniform: They crave creative workers who think outside-the-box… and who are always looking for a better way to get the job done” ( May 16, 2017, retrieved from Page R6). In other words, they seek critical thinkers.
A recent survey of 900 executives revealed that the vast majority (90 percent) considered critical thinking to be as important or more important than technical skills.
That’s the good news. However, while critical thinking has gone mainstream, much work needs to be done by innovators to install critical thinking skill sets within each enterprise.
Currently I am working with some airlines and universities to jump-start a massive campaign to install operationally focused critical thinking skills throughout their organizations.
Critical thinking operatives are trying to re-engineer the American business and economy from a conventional one, offering narrowly defined components, products, or services, to an unconventional, futuristic enterprise offering solutions. This is all brought about by—you guessed it—critical thinking. This weekly radio show will help you discover how critical thinking plays a major role in America and in its role in innovation, business, and economy.
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Captain Kevin M. Smith, U. S. Navy (Retired) is the host of Throttle-Up, airing weekends on RSTR Encore channel. Captain Smith is a pioneer in the field of Applied Critical Thinking, High Velocity Reason, and advanced adaptive systems.
Captain Smith’s latest book Mission Adaptive Display Technologies and Operational Decision Making in Aviation (co-authored with Stephan Larrieu) is available nationally.
Captain Smith is also the author of Critical Thinking Essentials Quick Reference Handbook, also available nationally.